FAQs

FAQs

Select the item(s) of your choice from our catalogue and add these to the cart. To see the total invoice, continue to Checkout and complete the billing and shipping details required. The SHIPPING fee will be automatically be calculated upon checkout based on weight, measurement and zone. Connect a mode of payment among the options (bank deposit via BPI.BDO credit card via PayPal, Money transfer via GCASH or Palawan Express Money Padala) and settle the amount and finalize your order.
Yes, you still can. A pre-order button, which allows the item to processed, should appear when you click a product. Items that are pre-order take 8 weeks at most to be shipped. Once the order is received, Baking Motherhood will contact you for the latest shipping date.
1. Bank Transfers/Deposits: BDO/ Bank of The Philippines Islands 2. Paypal: Paypal Transfer or all Major Credit Cards are accepted: NOTE: Buyer shoulders the fee 3. Money Remittance: Palawan Express, LBC or Western Union only. 4. GCASH
You may send us the proof of payment via email within 24 hours of the order made. Include the picture of the proof of payment, billing name and purchase order number
1. Fast Track for regular shipping, Metro Manila and provincial. a. RATES
METRO MANILA PROVINCE
Medium Php 60.00 Php 150.00
Large Php 75.00 Php 220.00
For 3kgs Php 75.00 Php 240.00
.3. Lalamove/Grab Express can be arranged also in the expense of the buyer. Pay for the shipping fee to the rider during pick-up a. RATES Check the shipping rate by inputting Illumina Residences, Sta. Mesa as
The shipping schedule for Fast Track Shipping are on Mondays, Wednesdays and Saturdays. On the other hand the Lalamove/Grab Delivery will depend on the availability of the Baking Motherhood staff and the customer. If both parties agreed on the schedule, the shipping may proceed.
Locations within Metro Manila will receive the parcel in 2-3 business days while provincial areas takes 3- 5 working days. Orders delivered via Lalamove or Grab express will be received as soon as possible given that the items were paid for.
You will receive purchase order and shipping information updates via e-mail. To get updates on your order, you may send an email to bakingmotherhoodshop@gmail.com and provide your Order Number, or you may reply directly to the confirmation e-mail sent to your billing information. You can also reach us by calling (02) 756 9700.
Once the order is shipped out, tracking details will be sent to the customer via email. Customers are responsible for coordinating with the respective couriers for any special delivery instructions such as time of delivery, exact location, change of delivery address, etc. Follow-up of delivery status should also be made directly with the courier. If the order fails to reach the customer due to incomplete/incorrect address on the order or because of lack of coordination with the courier etc. and is forwarded back to our warehouse, the customer will shoulder the retrieval and reshipment fees. Customer will shoulder ALL relevant processing, retrieval and/or reshipment fees.
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